MUC transfer FAQs

The booking form shows the total for your selected ride before you complete it. “From €89” is a starting price for selected one-way partner rides, not a Munich taxi fare. Child seats, larger vehicles or extra waiting can cost more.

Your booking confirmation gives the agreed meeting point. Driver details follow after assignment, and the app can show the driver’s position shortly before pickup. A personal greeting with a name sign can depend on the booked service and meeting point. Follow your specific instructions rather than assuming one terminal exit.

Enter the correct flight number. Reported delays are monitored and pickup time is adjusted accordingly. Airport pickup includes 60 minutes of complimentary waiting from the confirmed pickup time, as adjusted if needed. An early arrival does not automatically bring pickup forward.

Under the booking partner’s current terms, cancelling at least 24 hours before pickup gives a choice of a coupon for 100% of the transfer value or an 80% refund. No compensation is offered for cancellation within 24 hours. Check the terms of your particular booking before paying.

Yes. Select the correct seat in the booking flow; a comment alone does not book a seat. Options include an infant carrier (0–6 months), child seat (6 months–3 years) and booster (3–12 years). A seat may cost extra, and children count as passengers.

Include both checked bags and carry-on items. These numbers help determine whether the selected vehicle has enough room for safe travel. Check the luggage allowance in your offer before booking.

Count each bulky item as an additional luggage item and describe it in the driver notes. This includes pushchairs, bicycles, musical instruments and folding wheelchairs. A larger vehicle and extra charge may be needed; unregistered luggage that cannot fit safely need not be carried.

Several vehicle sizes are offered in Munich, up to a minibus for 12 people. Whether all luggage fits depends on the selected vehicle. Enter every adult, child and luggage item before booking.

Enter the exact pickup address or station and check the confirmed meeting point. Train and bus station pickups include 30 minutes of complimentary waiting and other locations include 20 minutes, counted from the selected pickup time.

If the driver is able to stay longer, current charges are €6 per additional 15 minutes for a sedan, €9 for a minivan and €12 for a minibus. Extra waiting is not guaranteed; contact your driver through the details in your booking if delayed.

Pets are not normally transported. An exception may be possible. Ask at least four days ahead, give the type and size of the animal, and plan a suitable carrier. Confirmation and possibly a larger vehicle are required.

A female driver is not listed as a guaranteed selectable option. If this is essential, ask the booking partner before making a binding booking and rely only on an explicit confirmation.

Transfers for solo travellers and night journeys are offered. The booking flow shows availability for your time. Driver details are sent after assignment; the app can show the driver’s location shortly before pickup.

Check the route, date, local time, passengers, luggage, selected extras and total price before completing the booking flow. You then receive a confirmation. Driver details may arrive in a further message after assignment.

The initial booking is paid online. Credit cards, PayPal, Apple Pay and Google Pay may be available. Cash and bank transfers are not accepted for an initial online booking; the payment step shows which options are available to you.

You can request changes through “Manage your booking” on the booking partner’s website or in its app. The change cutoff depends on the destination; changes after it are only possible by exception. A different vehicle or extras may change the price. Check all details before paying where possible.

Use the booking partner’s website or app chat for your specific booking. Once a driver is assigned, you can also contact them using your booking details. Support is available around the clock.

As a guide, a saloon may suit up to 3 passengers with standard luggage, a minivan up to 7 and a minibus up to 12. Children count as passengers. State large suitcases, cabin bags, pushchairs and bulky items because full occupancy can require a larger or second vehicle. The vehicle in your specific offer is binding.